Hospitality Solutions
Elevate Guest Experiences With Seamless Communications
Nothing speaks to improving efficiency and guest service like next-generation communication solutions adapted to your needs. Big chain or small boutique, business traveler or tourist, consumers have abundant options on where to spend their dollars. Differentiating your property through exceptional service is one of the best ways to attract and retain them.
Guests want to be delighted and feel comfortable in a safe and welcoming environment. They expect their requests to be quickly addressed. Hotels and resorts have numerous needs too. They must keep accurate track of rooms, supplies and facilities. They must also ensure security with instant, discreet communications and provide safety throughout the property.
Turn your guests into lifelong advocates by delighting them the moment they reach your door. Seamless communications help deliver the guest service that keep them coming back.
Solutions
Guest Relations
Respond to your guests’ requests quickly, track supplies, confirm room availability and manage staff, all while maintaining a professional appearance.
Facilities And Maintenance
Voice and data solutions help you manage maintenance personnel. Tasks can be fast-tracked to the right staff member and completed quickly.
Safety and Security
Security teams depend on excellent communication under all circumstances. From a celebration that gets too rowdy, to a serious threat – such as an aggressive intruder or a suspect package – instant, clear communication is essential for the safe resolution of the incident. Accidents and injuries, affecting guests or staff, also need prompt, effective response. On-site medical assistance teams have to know exactly where to find someone who needs help. Security teams need to coordinate their responses to threats across large areas and into the more remote sections of large buildings. Duty managers must be able to give first responders clear and precise information about any incident, directing them quickly to the right location.
Housekeeping
With real-time information, your housekeeping staff will operate more efficiently, making sure rooms are ready for guests upon check-in. In turn, wait times are eliminated and managers have visibility into all operations.
Food And Beverage
With instant two-way communication, you create a team environment that improves efficiency, enhances service and encourages repeat visits. Motorola’s sleek two-way radios, elegant accessories and industry-leading applications help you coordinate staff seamlessly, communicate discreetly and collaborate more productively.
